Helpdesk SC connection - Client user guide
In order to
receive remote support from Steen you should proceed with following steps:
- Open below link.
- Click on Run
- Wait for few seconds until you will receive Security Warning window,
where you should click on Run
- For few seconds will popup “:: KOMPAN A/S :: - IT HELPDESK UltraVNC SC”
window. Wait for additional few seconds until window will disappeared.
- When “Connection active”
will popup in taskbar, your connection will be active and supporter will
be informed. From this moment you can wait until your supporter will take
control under your PC.